Vegan 100% Natural Gluten-Free Sugar-Free GMO-Free Single Origin
Buy this Gift Set containing Premium Gyokuro sencha tea and teapot perfect for this tea and save 20%. Your package will contain the following:
Gyokuro Shaded Premium Japanese Green Tea
Tokoname Yaki - Kyusu - 9 Oz (270cc) Teapot for Fukamushi tea
You pay no sales tax unless you live in the State of Washington. Even you live in the State of Washington, tea (unprepared food) is not taxable.
Orders placed by 10AM ET will be shipped from our warehouse daily Monday-Friday, after payment is verified. Order placed after 10AM ET will be shipped the next day.
We use USPS for all our orders.
You can track package from the USPS website or by clicking on the tracking number link on confirmation email you receive.
We ship anywhere in the USA and Canada, including Hawaii and Alaska.
For USA shipment, our fresh green teas are shipped directly from Japan to our warehouse in Washington on a weekly basis. We ship all our fresh green tea to you from our warehouse in Washington via USPS. This shipping approach allows us to reliably ship fresh green tea speedily to your door without any international shipping involved after you order.
For Canada, we ship items to our warehouse in Canada and ship to you within Canada; therefore, you do not need to pay import duty like purchasing from other companies.
For Canada, click here to see a list of Canada Free Shipping items.
Simply select your country when checking out and our website will calculate the shipping price.
For the most of the countries, the shipping price is $29.99 flat rate per order. (This means that more you order at once, the better deal for you.)
Unfortunately, free shipping promotion does not apply to international orders.
The item will be shipped using USPS International Priority Shipping with Tracking. It usually takes between 6-10 days to most of the country.
For Indian customers, please visit our Indian site.
We have other alternatives to save you on shipping if you live outside the USA, Canada, or India. Please contact us from this link if you are outside the USA or Canada
All order comes with Free Insurance through USPS.
Whichever the shipping method you choose on the first order will be retained for all the future order. If you choose free shipping today, it will lock-in the free shipping for all the time until you unsubscribe.
Immediately after you place an order on our website, you will receive an automated confirmation email. This indicates that your order has been registered in our secure system and your credit card has been pre-authorized for the purchase. The system automatically notifies us so that we can start processing your order to be shipped. Our system tracks inventories in real-time. In the rare occasion that the item is back-ordered or unavailable, we will reach out to you via email. If your items are available for shipment (within 5 business days), we will process the charge, and the order is submitted for shipment. If for any reason you do not receive the confirmation email, please contact us at Info@JapaneseGreenTeaIn.com
We do our best to ensure that you get your product in excellent shape, and it is our top priority that you are satisfied with your order, every time. However, things do happen, and your item may be damaged during the delivery process. Please inspect the package immediately after the item arrives or when signing for delivery. If you notice any damage, please take a picture of the damaged material and send the photos to Returns@JapaneseGreenTeaIn.com. We will make sure that you receive the replacement product as soon as possible.
If you notice any missing or damaged items, please send us the information at Returns@JapaneseGreenTeaIn.com.
We understand that we all change our mind sometimes. You can cancel your order within 48 hours of the purchase at no cost. We will simply refund you the full amount. After 48 hours, cancellation is subject to a $10 administration fee whether the item has been shipped or not. If your order is already shipped, you (the buyer) will also be responsible for return shipping charges. Refund will be credited to your credit card which you originally used to placed the order. Please contact us at Returns@JapaneseGreenTeaIn.com
We believe in customer-first policy. If you are not happy about our product or service, we give you full refund, no string attached. If you are in any way not happy, please email us at returns@JapaneseGreenTeaIn.com.
Our motto is to make you happy and healthy. We wish to become part of your life to be happier and healthier person than who you were yesterday.
We strive to be the best online retailer of Japanese Green Tea products in USA. Our partnership with the best Japanese Green Tea Farms in Japan allow us to acquire their products at reasonable costs, which we transfer to our customers in form of lower prices. We want our customers to get the best price on any of the products they purchase.
If you find any other online store which sells the same item for a lower price within 6 months of the date of your purchase, please let us know and we will be glad to match that price and refund you the difference. This is true for our store as well; if you find that our store is lowering the price on a product you purchased from us less than 6 months ago, we will refund you the difference. We want you to feel confidence that you are getting the best price on all of the products in our store.
To request your partial refund, simply email us a link of the product whose price has been lowered and your order ID. We will process your request and credit your credit card accordingly.
Our 100% Price Guarantee has some limitations:
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