Free Shipping across USA, Canada, UK, Australia, and EU

Japanese Green Tea Co. proudly ships our products free of charge to customers in the following countries. Please click on the flag below to learn more about the shipping policy in each country.

USA

All items ship free (including HI, AK)

Canada

Amazon Prime StoreFront Pages

Are you on Amazon? Our products are also available on Amazon Prime in the following countries. Click on the icon below to check our products on Amazon.

For other EU countries, please use the Amazon links below. Often, Amazon offers free or very economical shipping options to EU countries.

FAQ Shipping and returns

How does free shipping work in these countries?

We ship some of our products to each country’s warehouse; therefore, we can ship these products to your home free of charge using a local shipping service.

When I check out, I see a shipping fee charged; how come?

Not all the products are available to ship free yet in each country.
Please also note that sample sizes are not available for free shipping (yet).
Therefore, if you have products that are not listed on the following pages, it will charge you an international shipping charge.

Do I need to pay import tax?

No. Unlike other online sites selling from outside the USA, we take care of all custom taxes and import duties so that you do not have to worry about any of them.

Do I need to pay VAT?

No. Tea is not taxable in your country.

How long does it take to get my item?

It takes 2-5 days for your items to arrive.

Do you ship your item from Japan?

No. We ship our products from a local warehouse within the country.

How do you ship your items?

We ship our products from a local warehouse in each country using local delivery services.

When I check out, it asks me to pay the shipping fee.

Please ensure that all products in your cart are eligible for free shipping in your country.
A list of free-shipping eligible items is mentioned in the links above.
Sample Size and Refill Packs are not available for free shipping.
By adding them to the cart, it will not calculate as free shipping on checkout.
Once you remove these products, it will remove the shipping fee. Not all products are available to ship with free shipping yet. We are working hard to make it happen ASAP.

Can I return the products?

Yes. We commit to our 30 Days Money Back Guarantee.