Japanese Green Tea Co. proudly ship our products free of charge to customer in the USA, Canada, UK, and Australia. Please click on the flag below to learn more about the shipping policy in each country.
Amazon Prime StoreFront Pages (in each country)
Are you on Amazon?
Our products are also available on Amazon Prime in the USA, Canada, UK, and Australia.
Click on the icon below to check our products on Amazon
Click here to see the USA Prime Store-front
Click here to see Canada Store-front
Click here to see the UK Amazon Prime Store-front
Click here to see Australia's Amazon Prime Store-front
FAQ (Frequently Asked Questions) - Canada, Australia, and the UK
How does free shipping work in Canada, the UK, and Australia?
We ship some of our products to each country’s warehouse; therefore, we can ship these products to your home free of charge using a local shipping service.
When I check out, I see e shipping fee charged; how come?
Not all the products are available to ship free yet in each country.
Please also note that sample sizes are not available for free shipping (yet).
Therefore, if you have products that are not listed on the following pages, it will charge you a shipping international shipping charge.
Please remove these items, and your checkout should show free shipping after removing those items from the cart.
Do I need to pay import tax?
No. We take care of all that so that you do not need to worry about paying the import tax, unlike other companies shipping from Japan.
Do I need to pay VAT?
No. Tea is not taxable in your country.
How long does it take to get my item?
It takes from 2-5 days for your items to arrive.
Do you ship your item from Japan?
No. We ship our products from a local warehouse within the country.
How do you ship your items?
We ship our products from a local warehouse in each country using local delivery services.
When I check out, it asks me to pay the shipping fee.
Please ensure that all products in your cart are eligible for free shipping in your country.
A list of free-shipping eligible items is mentioned in the links above.
Sample Size and Refill Packs are not available for free shipping.
By adding them to the cart, it will not calculate as free shipping on checkout.
Once you remove these products, it will remove the shipping fee. I am sorry that not all products are available to ship with free shipping yet. We are working hard to make it happen ASAP.
Can I return the products?
Yes. We commit to our 30 Days Money Back Guarantee. Please see here for more detail.