Free Shipping: USA, Canada, UK, Germany and Australia

Japanese Green Tea Co. proudly ships our products free of charge to customers in the USA, Canada, UK, Germany, and Australia. Please click on the flag below to learn more about the shipping policy in each country.

USA - All items ship free (including HI, AK)
Click here to see the shipping policy
Canada - Popular Products listed here ship free
(Click here to see the list of free shipping products in Canada)
UK - Popular Products listed here ship free
(Click here to see the list of free shipping products in the UK)
Australia - Popular Products listed here ship free
(Click here to see the list of free shipping products in Australia)
Germany
Deutschland - Beliebte Produkte, die hier aufgeführt sind, sind versandkostenfrei (Klicken Sie hier, um die Liste der versandkostenfreien Produkte in Deutschland zu sehen)

Klicken Sie hier, um Deutschland Amazon Prime Store-Front zu sehen

Amazon Prime StoreFront Pages (in each country)

Are you on Amazon?

Our products are also available on Amazon Prime in the USA, Canada, UK, and Australia.

Click on the icon below to check our products on Amazon.

UK Amazon Prime

Click here to see the USA Prime Store-front

Click here to see Canada Store-front

Click here to see Germany Amazon Prime Store-front

Click here to see the UK Amazon Prime Store-front

Click here to see Australia's Amazon Prime Store-front

EU Shipping

You know that you can get a reasonable shipping fee through Amazon Prime within the EU. Please order from Amazon Germany or Amazon UK to ship to your EU address with a reasonable shipping fee now.

Click on the icon below to check our products on Amazon

UK Amazon Prime

Click here to see Germany Amazon Prime Store-front

Click here to see the UK Amazon Prime Store-front

FAQ (Frequently Asked Questions) - Canada, Australia, Germany and the UK

How does free shipping work in Canada, the UK, Germany, and Australia?
We ship some of our products to each country’s warehouse; therefore, we can ship these products to your home free of charge using a local shipping service.
When I check out, I see a shipping fee charged; how come?
Not all the products are available to ship free yet in each country.
Please also note that sample sizes are not available for free shipping (yet).
Therefore, if you have products that are not listed on the following pages, it will charge you a shipping international shipping charge.

Do I need to pay import tax?

No. We take care of all that so that you do not need to worry about paying the import tax, unlike other companies shipping from Japan.

How long does it take to get my item?
It takes from 2-5 days for your items to arrive.
Do you ship your item from Japan?
No. We ship our products from a local warehouse within the country.
How do you ship your items?
We ship our products from a local warehouse in each country using local delivery services.
When I check out, it asks me to pay the shipping fee.
Please ensure that all products in your cart are eligible for free shipping in your country.

A list of free-shipping eligible items is mentioned in the links above.

Sample Size and Refill Packs are not available for free shipping.

By adding them to the cart, it will not calculate as free shipping on checkout.

Once you remove these products, it will remove the shipping fee. I am sorry that not all products are available to ship with free shipping yet. We are working hard to make it happen ASAP.
Can I return the products?
Yes. We commit to our 30 Days Money Back Guarantee. Please see here for more detail.