FAQ

  • Can I use dishwasher?
    Yes, the teapot is dishwasher-safe and recommended to use them for washing as long as it is secured and does not get moved.
  • Can I use microwave?
    No. You cannot use microwave.
  • How to use this teapot?
    Please boil water I. Separate pan and pour over hot water into the teapot. Please do not put the teapot over hot stove to boil water. Please refer to the this page for how you can prepare tasty Japanese green tea.
  • Do I need to rinse it out or prime it before using?
    Yes, we suggest using hot water to rinse before using the teapot. This not only removes any residuals from the teapot but also allows retaining the temperature of the water when pouring hot water.
  • Some people say to fill pot with 80%, and I don’t know what that means.
    This means that you do not want to fill the hot water to the top of the lid when you steep the tea. This prevents water to be spilling from the top lid and also gives better fragrance when pouring the tea.
  • What are the differences between the two tokonameyaki teapots you carry?
    We have two types: One with removable filter and one without.
    Other than the obvious design differences, the main difference is that this one has a detachable filter and the other one does not. The detachable filter makes it easier to clean. In terms of the quality of the clay which augments the taste, they are both the same.
  • Rated 4.9/5 based on 49 customer reviews
    Linda C - by , December 09, 2019

    Tokoname Yaki - Kyusu - 9 fl Oz (270cc) Teapot for Fukamushi tea with Fine Mesh Filter

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    • Made in Japan high-quality teapot made in Tokoname City. This teapot has a fine mesh system which is used specifically for deep steaming (Fukamushi) tea.

      This teapot steeps 9 oz (or 270cc)

      • Designed with a wider opening for easier cleaning
      • Mesh is so fine that it is perfect for fine tea such as Fukamushi-tea
      • Easy to hold and pour
      • Designed with a wider area to contact hot water with tea leaf which makes your tea taste better than a usual teapot 

      Teapot Makes Your Green Tea Tastes Better

      The natural red clay used to create these teapots are rich in iron, which means they absorb the bitter taste of catechins found in green tea. Because the pottery’s interior is fired without glaze, this allows the teapots to better absorb the bitterness by extracting more of the catechins from the tea, thus creating a more pleasant-tasting beverage. So those seeking a more delicious green tea often choose a Tokoname Yaki teapot over others.

      And don’t worry about missing out on the health benefits provided by catechins, the disease-fighting antioxidants found in green tea that can have a positive effect on just about every organ in the human body. You’re not forsaking your health for a better tasting green tea by steeping it in a Tokoname teapot.

      Instead, you’re getting the best of both worlds. Though the red clay of the Tokoname ware pulls out some of the bitter catechins to improve the taste, there are still plenty of beneficial flavonoids remaining in your green tea, and they pack a healthy, powerful punch.

    • Shipping and Returns 

      • Free Shipping store-wide today!  (USPS First Class Shipping 2-5 days)
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      • Canadian and International Customer - USPS International Priority Shipping with Tracking (6-10 Days): US$29.99 per order

      USPSUSPS

      No Sales Tax

      You pay no sales tax unless you live in the State of Washington. Even you live in the State of Washington, tea (unprepared food) is not taxable. 

      We Ship Same Day!

      Orders placed by 10AM ET will be shipped from our warehouse daily Monday-Friday, after payment is verified. Order placed after 10AM ET will be shipped the next day.

      We use USPS for all our orders.

      You can track package from the USPS website or by clicking on the tracking number link on confirmation email you receive.  

      We Ship to Anywhere in the USA and Canada

      We ship anywhere in the USA and Canada, including Hawaii and Alaska.

      Our fresh green teas are shipped directly from Japan to our warehouse in Washington on a weekly basis. We ship all our fresh green tea to you from our warehouse in Washington via USPS. This shipping approach allows us to reliably ship fresh green tea speedily to your door without any international shipping involved after you order. 

      We Now Ship Our Products Internationally 

      Simply select your country when checking out and our website will calculate the shipping price. 
      For the most of the countries, the shipping price is $29.99 flat rate per order. (This means that more you order at once, the better deal for you.)
      Unfortunately, free shipping promotion does not apply to international orders. 

      The item will be shipped using USPS International Priority Shipping with Tracking. It usually takes between 6-10 days to most of the country. 

      For Indian customers, please visit our Indian site

      Free Insurance Included

      All order comes with Free Insurance through USPS. 

      Shipping Charge on Subscription Order:

      Whichever the shipping method you choose on the first order will be retained for all the future order. If you choose free shipping today, it will lock-in the free shipping for all the time until you unsubscribe.

      Order Confirmation:

      Immediately after you place an order on our website, you will receive an automated confirmation email. This indicates that your order has been registered in our secure system and your credit card has been pre-authorized for the purchase. The system automatically notifies us so that we can start processing your order to be shipped. Our system tracks inventories in real-time. In the rare occasion that the item is back-ordered or unavailable, we will reach out to you via email. If your items are available for shipment (within 5 business days), we will process the charge, and the order is submitted for shipment. If for any reason you do not receive the confirmation email, please contact us at Info@JapaneseGreenTeaIn.com

      Damaged Goods:

      We do our best to ensure that you get your product in excellent shape, and it is our top priority that you are satisfied with your order, every time. However, things do happen, and your item may be damaged during the delivery process. Please inspect the package immediately after the item arrives or when signing for delivery. If you notice any damage, please take a picture of the damaged material and send the photos to Returns@JapaneseGreenTeaIn.com. We will make sure that you receive the replacement product as soon as possible.

      Missing Goods:

      If you notice any missing or damaged items, please send us the information at Returns@JapaneseGreenTeaIn.com

      Cancellation & Returns:

      We understand that we all change our mind sometimes. You can cancel your order within 48 hours of the purchase at no cost. We will simply refund you the full amount. After 48 hours, cancellation is subject to a $10 administration fee whether the item has been shipped or not. If your order is already shipped, you (the buyer) will also be responsible for return shipping charges. Refund will be credited to your credit card which you originally used to placed the order. Please contact us at Returns@JapaneseGreenTeaIn.com 

    • We believe in customer-first policy.  If you are not happy about our product or service, we give you full refund, no string attached.  If you are in any way not happy, please email us at returns@JapaneseGreenTeaIn.com.

      Our motto is to make you happy and healthy. We wish to become part of your life to be happier and healthier person than who you were yesterday. 

      Price Guarantee Policy 

      We strive to be the best online retailer of Japanese Green Tea products in USA. Our partnership with the best Japanese Green Tea Farms in Japan allow us to acquire their products at reasonable costs, which we transfer to our customers in form of lower prices. We want our customers to get the best price on any of the products they purchase.

      If you find any other online store which sells the same item for a lower price within 6 months of the date of your purchase, please let us know and we will be glad to match that price and refund you the difference. This is true for our store as well; if you find that our store is lowering the price on a product you purchased from us less than 6 months ago, we will refund you the difference. We want you to feel confidence that you are getting the best price on all of the products in our store.

      To request your partial refund, simply email us a link of the product whose price has been lowered and your order ID. We will process your request and credit your credit card accordingly.

      Our 100% Price Guarantee has some limitations:

      • Our Price Match Guarantee is applicable only to the item you purchased from our store. The purchase must be completed before you can request the price match.
      • Promotions such as coupon, rebate and buy one, get one free offers are not eligible.
      • The item must be in stock on the competitor site.
      • The competitor site must be online retailer and do not have a retail location.
      • We do not offer price-match against discounters and auction sites such as eBay, overstock etc.
      • The competitor site must be an authorized retailer for the item in question.
      • The Price Match Guarantee includes the retail price of the item and the shipping cost. It does not include sales tax.
      • Nutrition Facts

        Amount Per Serving:
        Serving Size 1 tablespoon (7 g) - Makes 11 oz (350 ml) 

        Calories 22.3 k.cal      (Calories from Fat 0)
        Total Fat 0.34 g    
              · Saturated Fat 0.047 g
              · Trans Fat 0 g
        Cholesterol 0 mg
        Sodium 0 g
        Total Carbohydrate 2.62 g
        Dietary Fiber 0 g
        Sugars 0 g
        Protein 2.20 g
        List of Ingredients Green Tea
        Caffeine per serving 34 mg (about a third of cup of coffee)
        Declaration Regarding Veg or Non-Veg Veg
        Declaration of Food Additives None
        Country of Origin 100 % Made in Japan
        Name and Complete Address of Green Tea Farm Arahataen Inc. 257 Nunohikihara Makinoharashi
        Shizuoka Japan 421-0407 Japan

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